Terms & conditions
Last updated: October 2026
0. About these terms
These terms and conditions apply to every purchase made through florezze.nl. By placing an order you accept these terms in full. We may change these terms from time to time, please read them carefully before you order. The version shown here is the one that applies at the moment of your order.
1. Who we are
• Trading name: Florezze
• Registered as: YB Creations
• KvK (Chamber of Commerce): 86380265
• VAT number: NL004237607B70
• Country of establishment: the Netherlands
• Email: hello@florezze.com
2. Contact
You can reach us at hello@florezze.com, or through the contact page on our website. We answer personally. All notices between you and Florezze sent through these channels count as validly delivered.
3. Our products
Every piece is shown on the website with its characteristics, dimensions and price. Our pieces are newly made in a vintage style; photos are shown as accurately as possible, but small differences in colour and finish can occur. Images are for illustration.
We may add, change or withdraw pieces from the collection at any time.
Tips for safety
• Fix furniture such as cabinets and shelves firmly to the wall with the right fixings for your wall type.
• Never place a TV or other heavy object on top of a piece that is not designed for it; place heavy items in the lower drawers.
• Do not let children climb or hang on drawers, doors or shelves, and do not let them open several drawers at once.
• Check your furniture for stability now and then, and tighten the screws of chairs and similar pieces at least once a year.
• Check before each use that assembly is correct and screws are tight.
We are not responsible for injury or damage caused by not following these recommendations.
4. Availability and replacements
Our pieces are available while stock lasts, the stock number on each product page is leading. If a piece you ordered turns out to be unavailable, we will tell you as soon as possible and refund the amount paid in full, or, if you prefer, offer a similar piece at the same price which you are free to accept or decline.
5. Ordering
To order you must be 18 years or older. Your order is final once you have completed payment, and you will receive a confirmation by email. We may cancel an order in case of an obvious pricing error or if an item is unexpectedly unavailable; any payment will then be refunded in full.
We recommend saving a copy of these terms and your order confirmation.
6. Delivery
We deliver within the Netherlands, to the address you gave when ordering. Delivery times on the website are estimates. Smaller pieces travel by courier; larger pieces are delivered by appointment, we will contact you to arrange a time. Assembly is not included. Risk passes to you on delivery. Please check the condition of the packaging on arrival (see our returns page for what to do about damage).
7. Prices, costs and taxes
All prices are in euros and include Dutch VAT. Delivery costs €6.95 and is free on orders of €75 and over. Prices may change at any time; the price shown at the moment of your order is the one that applies.
8. Payment methods
Payment happens on a secure payment page; we never see or store your card details. You can pay with:
• Visa and Mastercard
• Klarna
• Apple Pay and Google Pay
• Shop Pay
See our payment page for the details. Refunds are always made with the same payment method you used to order.
9. Returns and cancellation
You may cancel your purchase within 14 days of receiving it, without giving a reason. Email hello@florezze.com within that period with your order number and the piece(s) you wish to return, then send the piece back within 14 days of telling us. A return is accepted when the piece is unused and in the same condition as delivered.
We refund everything you paid, including standard delivery costs, within 14 days of being told of your cancellation, possibly waiting until we have received the piece back. Return shipping costs are for your account, unless the piece arrived damaged or not as described. If you cancel before your order ships, you owe nothing.
Our returns page describes everything in detail, including damage during shipping and wrong or missing pieces.
10. Warranty
All our pieces carry the legal warranty: they must be complete, undamaged and as described on the website. Report defects or damage to hello@florezze.com within a reasonable time after discovering them, with photos, and we will make it right with a repair, replacement or refund.
The warranty does not cover damage caused by accidents, misuse, improper installation or cleaning products not suited to the material, nor the natural fading of colours and materials through normal use or sunlight. Transport damage is only covered when it occurred before delivery.
11. Discount codes
Welcome codes are personal, valid once, cannot be combined with other offers and cannot be exchanged for cash. See our offers page for the current conditions.
12. Accounts
You are responsible for keeping your login details safe and for the accuracy of the details you give us. You can ask us to delete your account at any time.
13. Liability
Florezze is only liable for direct damage caused by a shortcoming attributable to us, up to the amount of your order. We are not liable for indirect damage, such as lost profit or consequential loss.
14. Applicable law
Dutch law applies to these terms. Disputes are submitted to the competent court in the Netherlands, without affecting your rights as a consumer. You may also use the European ODR platform for disputes about online purchases.